Frequently Asked Questions (FAQ)

What payment methods do you accept?

We accept a variety of payment options including:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Apple pay, MTN Mobile Money, AirtelTigo Money, Ozow and M-Pesa.
  • Instant EFT: Secure bank transfers.
  • Mobile Payments: Pay via SnapScan or other supported services.

Do you offer free shipping?

Yes, we offer free shipping on all orders within South Africa, with no minimum spend.

How long will it take to receive my order?

Our estimated delivery time is 2-5 business days after your order has been dispatched. We typically dispatch orders within 1-2 business days of processing.

Can I track my order?

Yes! Once your order is dispatched, we’ll email you the tracking information so you can follow your order’s progress.